(a) "personal information", which means information or an opinion recorded about an individual that makes the individuals identity reasonably apparent or ascertainable; and
1.2 While the Privacy Act uses a variety of terms to the information above, to make it easier to read this policy, we refer to all such information collected from you as ‘personal information’.
2 Manner and purpose for collection your personal information
2.1 The T-bone website collects personal information, such as:
(a) identity particulars such as; your name, address, telephone number, company and occupation;
2.2 T-bone will generally collect and use your personal information for the primary purpose of:
(a) T-bone's general business activities and functions;
(b) communicating with you, including responding to customers' inquiries about goods and services and applications and accounts;
(c) meeting our legal and regulatory requirements;
(d) conducting, improving and developing a business relationship with you;
(e) marketing (such as providing individuals with information about our products and promotional notices and offers); and
(f) improving our website.
2.3 Personal information is only collected:
(a) if necessary for T-bone's general business activities and functions;
(b) by lawful and fair means; and
(c) where practicable, only from the individual concerned or from a person acting or authorised to act on the individual’s behalf.
3 How we may use and disclose your personal information
3.1 T-bone may use and disclose your personal information:
(a) for the primary purpose for which the information was collected, such as those described in clause 2.2 above;
(b) where you would reasonably expect this;
(c) where you have consented to us using your personal information for other purposes;
(d) to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights; and
(e) for direct marketing by T-bone, but giving you the opportunity to opt out of such direct marketing; T-bone includes its contact details in any direct marketing.
3.2 T-bone does not disclose your personal information for any secondary purposes unless your consent has been given or as required by law.
3.3 T-bone will not sell or license any personal information that it collects from you.
4 Accuracy and completeness of personal information
4.1 While T-bone will take reasonable steps to ensure that the personal information collected from you is accurate, up to date and complete, T-bone will assume that any personal information provided by you is free from errors and omissions, is not misleading or deceptive and complies with all relevant laws.
4.2 If you believe your information is incorrect, incomplete or not current, you can request that we update this information by contacting our Privacy Officer.
To contact our Privacy Officer please see contact details below in paragraph 14.
4.3 T-bone will correct information it has about you if it discovers, or you are able to show to a reasonable standard, the information is incorrect. If you seek correction and T-bone disagrees that the information is incorrect, T-bone will provide you with its reasons for taking that view.
4.4 T-bone disregards information that seems likely to be inaccurate or out-of-date by reason of the time that has elapsed since it was collected or by reason of any other information in its possession.
5 Storage and security of your personal information
5.1 T-bone will ensure that the information collected from you is protected and will do everything reasonably within our power to prevent unauthorised use or disclosure of the information. T-bone protects your personal information from misuse or loss by restricting access to the information in electronic format, and by appropriate physical and communications security.
5.2 T-bone will take reasonable steps to destroy or permanently de-identify your personal information if it is no longer needed for any purpose for which the information may be used or disclosed.
6 Dealing with unsolicited information
T-bone takes all reasonable steps to ensure that all unsolicited information is destroyed or de-identified.
7 Anonymity when dealing with T-bone
T-bone allows you the option not to identify yourself when dealing with it, only where it is practicable.
8 Third Party Website Links
9 Cross border disclosure
9.1 Your personal information may also be processed by, or disclosed to employees, representatives, or other third parties operating outside of Australia who work for, or are engaged by T-bone in other countries. For example, T-bone may use a server hosted overseas to store data, which may include your personal information.
9.2 T-bone will take reasonable steps, in the circumstances, before your personal information is disclosed to an overseas recipient, to ensure that the overseas recipient does not breach privacy laws in relation to your personal information (‘the reasonable steps’).
9.3 The reasonable steps may not apply if you consent to the disclosure of your personal information to an overseas recipient and we reasonably believe that the overseas receipt is subject to laws that are suitability similar to privacy laws in Australia.
9.4 If you consent to the disclosure of your personal information to an overseas recipient, the overseas recipient may not be accountable under the Privacy Act, and you will not be able to seek redress for breaches under the Privacy Act.
10 Government identifiers
T-bone does not use government identifiers (e.g. tax file numbers or Medicare numbers) to identify individuals.
11 Accessing your personal information
11.1 T-bone acknowledges that you have a general right of access to information concerning you, and to have inaccurate information corrected. You are able to access the personal information we hold about you by contacting our Privacy Officer. To contact our Privacy Officer please see contact details below. If access is refused to your information, T-bone will give you a notice explaining our decision to the extent practicable and your options.
11.2 You are able to access your personal information held by T-bone you by contacting our Privacy Officer. To contact our Privacy Officer please see contact details below. If access is refused to your information, as permitted under the Privacy Act, T-bone will give you a notice explaining our decision to the extent practicable and your options.
12 Complaints and disputes
12.2 We will ensure your complaint is handled by our Privacy Officer in an appropriate and reasonable manner. Where necessary we may consult with a credit reporting body or another credit provider in order to deal with your complaint. A written notice of our decision regarding your complaint will be provided to you. If your not satisfied with the outcome, then you may contact the Office of the Australian Privacy Commissioner:
Office of the Australian Information Commissioner
Phone: 1300 363 992
12.3 In circumstances where T-bone is a member of a recognised EDR Scheme and you believe that we have not complied with our obligations regarding the disclosure of your personal information to a CRBs you may refer your complaint to the relevant EDR Scheme. T-bone will advise you of the details of the relevant EDR Scheme.
13 Who should you contact for further information?
13.1 Please refer any queries or complaints about privacy issues to our:
13.2 The Privacy Officer will endeavour to deal with your inquiry or query as soon as is reasonably practicable.
14 How this policy changes
14.1 This policy may change from time to time. A current version of this policy will be published on T-bone's website or may be obtained free of charge upon request.
T-bone Productions Pty Ltd ABN: 31 088 693 387
Last Updated: May 2020